HOW IT WORKS
What is this service?
The best system will not yield results if the team does not know how to use it. User training is the transfer of knowledge to your employees so that they can work confidently in the system from day one, rather than avoiding it and reverting to Excel. We conduct training tailored to your real processes and roles: the accountant learns their tasks, the HR specialist learns theirs, and the manager learns how to work with reports.
We conduct training online or offline — whichever is more convenient for your team. This is especially important when implementing a new system, replacing old software, or when new employees join the company and need to be quickly onboarded.
Customer pain
They bought the system, but the team doesn't use it.
Employees are afraid of the new and resist
10% of the system's capabilities are being used
New employees take a long time to get into the work
What you get with us
The team has been working confidently since day one
Removed fear and resistance to the new system
Using full functionality
Rapid adaptation of new employees
Stages of work
Flexible approach — we adapt the plan to your request and the roles of employees
1
Determining needs
Who and what needs to be learned
2
Program
We adapt the plan to your request and roles
3
Training
Online or offline classes
4
Securing
Homework check, answers to questions
RESULT
What do you get as a result
The team that works confidently within the system
Online or offline format of your choice
Checking homework and answers to questions
Rapid adaptation of new employees
Training for specific employee roles
Methodological materials and instructions
Certificate of Completion (if needed)
PRICE
Estimated cost
Select a training format for your team and submit a request — we will calculate the exact cost.
Online
- Online classes at a convenient time
- Training on basic functionality
- Methodological materials
-
Activities on your territory
-
Individual Role Program
Offline
- Classes in your office
- Training for real processes
- Working on your data
- Methodological materials
- Team's questions answers
-
Program in all roles
Turnkey
- Online + offline to choose from
- Separate role-based programs
- Training on all functionalities
- Complete set of instructions
- Assessment of comprehension
- Training of new employees
Didn't find your format? We'll calculate it individually for your team
FAQ
Frequently Asked Questions
Answers to key questions before the start
At your choice — we conduct both online and offline. Offline training is available exclusively in Kyiv; travel to another city is arranged separately. We mostly recommend the online format: it is more convenient, and most importantly — the sessions can be recorded and used later for training new employees.
Yes. We adapt the training to the roles of the employees: the accountant learns their functions, the HR specialist learns theirs, and the manager learns how to work with reports. This way, everyone masters exactly what they will use.
Yes. You receive methodological materials and instructions, and the sessions can be recorded. Additionally, vendors have their own training materials, which will also be fully accessible. All of this helps to reinforce knowledge and quickly onboard new employees in the future.
Yes. Training can be ordered again — for example, when new employees join the company. The instructional materials also help them adapt more quickly. At the same time, the main training must be conducted during the implementation: this is when users need to independently verify the configured processes and test the system.
It depends on the format and the number of roles. Training for one process usually takes from 1 to 2 hours. A training plan is prepared in advance with a list of specific topics. Some topics are general in nature — creating and editing elements of reference guides, working with reports — and are conducted for all system users simultaneously (up to 2 hours). The remaining topics are adapted to specific roles.
This is a common situation. Our training alleviates fear and resistance: we demonstrate the work using real examples and data, answer questions so that employees feel that the system simplifies their work. Additionally, we rely on the support of management — the motivation system (for example, a bonus or an extra day off after implementation) significantly helps. On our part, after successful implementation, we give a gift to the most engaged specialist and issue a Certificate of Participation in the implementation.
Submit a request for a consultation
We will discuss your tasks and offer the optimal package. Free of charge, with no obligations.